FAQs

General FAQs

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We've answered questions about templates here: https://docs.rapidevelopers.com/general-faqs πŸ‘€
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If you haven't find the answer yet, contact us by sending an email to: support@rapidevelopers.com
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Want to report a bug? Please follow this guideline!

I installed the template, but it is not allowing me to make a Gender Selection when filling out a new profile

To have the gender selection working, please be sure that within the test and live version of your app, you have the genders added to the Gender database:
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The payment platform doesn’t accept payments for dating services.

Indeed, payment platforms have certain policies and restrictions that they adhere to. Regretfully, we can’t guarantee that certain apps will pass them or not, as each case is a specific one.
As a recommendation from our side, we can suggest contacting the desired payment platform support before making any template/plugin purchase, describe your project goal and see if they would be able/agree to serve it.